At Stone Clean, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services.

What Information Do We Collect?

We collect information from you when you:

• Register on our site
• Place an order
• Enter a contest or sweepstakes
• Respond to a survey or communication (e.g., email)
• Participate in other site features

When ordering or registering, we may ask for your:

• Name
• Email address
• Mailing address
• Phone number
• Credit card information

You can also visit our site anonymously if you prefer.

We collect information about gift recipients to fulfil gift purchases. This information is not used for marketing purposes.

We use cookies to enhance your experience and gather information about site visits. See the "Do We Use Cookies?" section below for more details.

How Do We Use Your Information?

We may use the information we collect to:

• Personalise your site experience and deliver content and product offerings relevant to you
• Respond to customer service requests
• Process transactions efficiently
• Administer contests, promotions, surveys, or other site features
• Send periodic emails if you have opted in to receive our newsletter

If you do not wish to receive promotional emails, please refer to the "How Can You Opt-Out, Remove, or Modify Information?" section below. If you have not opted in, you will not receive these emails.

How Do We Protect Your Information?

We implement a variety of security measures to protect your personal information:

• Your personal information is stored behind secured networks and is accessible only by authorised personnel who are required to keep it confidential.
• We use Secure Socket Layer (SSL) technology to encrypt sensitive information during transmission and store it securely in our databases.
  
  

Do We Use Cookies?

Yes, we use cookies, which are small files transferred to your computer’s hard drive through your web browser (if you allow) to:

• Remember and process items in your shopping cart
• Understand your preferences based on previous or current site activity
• Compile aggregate data about site traffic and interactions to improve our services

You can choose to disable cookies through your browser settings. However, disabling cookies may affect the functionality of our site. You can still place orders over the phone by contacting our customer service team.

We may use third-party service providers to assist in understanding our site visitors. These providers are prohibited from using the information for any other purpose.

Do We Disclose Your Information to Outside Parties?

We do not sell, trade, or otherwise transfer your personally identifiable information to outside parties, except as described below:

• We may disclose your information to trusted third parties who assist in operating our website, conducting our business, or servicing you, provided they agree to keep it confidential.
• We may release your information if required to comply with the law, enforce our site policies, or protect our rights, property, or safety.

Non-personally identifiable visitor information may be shared with other parties for marketing, advertising, or other purposes.

How Can You Opt-Out, Remove, or Modify Information?

• Email Subscriptions: Modify your email preferences in the "My Account" section. Note that you may still receive emails already in production.
• Account Information: To delete all your online account information, sign in to the "My Account" section and remove your addresses and payment information. We may retain information about individual transactions for record-keeping purposes.
  
  

Third-Party Links

We may include third-party links on our site. These sites have their own privacy policies and we have no responsibility for their content or activities. We welcome feedback about these linked sites.

Changes to Our Policy

We may update our Privacy Policy and will post changes on this page. Changes apply only to information collected after the update.

Questions and Feedback

We welcome your questions, comments, and concerns about privacy. Please send any feedback or issues to support@stoneclean.com.au.

Online Policy Only

This policy applies only to information collected through our website and not to information collected offline.

Text Marketing and Notifications

By subscribing to text notifications, you agree to receive recurring automated marketing text messages at the phone number provided. Consent is not a condition of purchase. Text STOP to unsubscribe or HELP for help. Msg and data rates may apply.

Your Consent

By using our site, you consent to our Privacy Policy.